Bad paint quality on the wooden and piece
Pictures are worth 1000 words. The paint job on this seemed rushed and you can tell by how badly it came out, the paint transitions are just horrible. It’s not something I would hang on my wall because you can clearly tell that it is not quality work and I would hate to see it every day. I contacted customer service and still no response after a week of waiting. The initial response was to tell me I am responsible for paying for shipping the art work back. Don’t waste your time and money on purchasing art on here and avoid going through what seems like the beginning of runaround.
Apt2B
Hi Gerika!
We are so sorry to hear that you had an issue with your artwork and need to return. We are always happy to help with a return or a replacement in cases like these. It seems there was some confusion with our team's initial response, as we do not expect our customers to cover return shipping if there are damages or defects, but otherwise, yes, the customer is fully responsible for return shipping fees on all orders.
It looks like a member of the team has already reached out to clarify, as well as provide further assistance. We are sorry again and look forward to resolving this for you soon!
-Apt2B Customer Care